Capital Skill Works

Privacy policy

Capital Skill Works

Effective Date: 5 November 2026
Last Updated: 5 November 2026

1. Introduction

Capital Skill Works ("we", "our", "us" or "the Institute") respects the privacy of our students, prospective students, website visitors, clients and business partners.

This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you visit our website, submit an admission application, contact us, enrol in a course or use our software development and related services.

By using our website or providing your information to us, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

  • Full name.
  • Phone number and WhatsApp number.
  • Email address.
  • Residential address, where required.
  • Educational background and qualifications.
  • Information provided through admission or enquiry forms.

2.2 Admission and Student Information

When you apply for admission or enrol in a course, we may collect:

  • Selected course or training programme.
  • Preferred batch and class schedule.
  • Admission and enrolment details.
  • Attendance and academic progress.
  • Assessment results and project submissions.
  • Payment and transaction records.
  • Communication between students and authorised institute staff.

2.3 Website and Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address.
  • Browser type and version.
  • Device and operating system information.
  • Pages visited and time spent on the website.
  • Referring website or source.
  • Website interaction and usage information.

2.4 Communication Information

We may retain information you provide when communicating with us through:

  • Website contact and admission forms.
  • Email.
  • Phone calls.
  • WhatsApp.
  • Social media platforms.
  • Other official communication channels.

3. How We Use Your Information

Capital Skill Works uses collected information for legitimate operational and business purposes, including:

  1. Responding to course enquiries and admission applications.
  2. Providing information about courses, batches, schedules and fees.
  3. Processing admissions and managing student registrations.
  4. Communicating important academic and administrative updates.
  5. Maintaining attendance, assessments and student records.
  6. Processing and verifying payments.
  7. Providing customer support and resolving complaints.
  8. Improving our website, services and training programmes.
  9. Managing software development projects and client relationships.
  10. Sending relevant promotional information where appropriate and permitted.
  11. Maintaining security, preventing misuse and protecting our business operations.
  12. Meeting applicable legal and regulatory requirements.

4. How We Share Your Information

We do not sell or rent personal information to third parties.

However, we may share relevant information in the following circumstances:

4.1 Authorised Employees

Information may be accessible to authorised employees and administrative staff who need it to perform their responsibilities.

4.2 Service Providers

We may use trusted third-party service providers for website hosting, email communication, payment processing, analytics, cloud storage and other operational services.

Such providers may process information on our behalf to deliver their services.

4.3 Legal Requirements

We may disclose information when required by applicable law, a valid legal process or a competent government authority.

4.4 Business Operations

Where necessary, relevant information may be shared with professional advisers or other parties involved in legitimate business operations, subject to appropriate confidentiality arrangements.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour and enhance the browsing experience.

These technologies may be used to:

  • Remember website preferences.
  • Improve website performance.
  • Understand visitor activity.
  • Analyse website traffic.
  • Support relevant marketing activities, where enabled.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Where required, we will obtain appropriate permission before using non-essential cookies or similar technologies.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

These measures may include:

  • Restricted access to student and customer records.
  • Password-protected systems.
  • Appropriate access permissions.
  • Secure website and server configurations.
  • Reasonable administrative and technical safeguards.

Although we take reasonable steps to protect information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • Admission and enrolment requirements.
  • Academic and administrative records.
  • Financial and accounting obligations.
  • Client and software project agreements.
  • Legal and regulatory requirements.
  • The resolution of disputes or complaints.

When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it, where appropriate and legally permissible.

8. Your Privacy Choices

You may contact Capital Skill Works to:

  • Request information about personal details we hold about you.
  • Request correction of inaccurate or outdated information.
  • Ask questions about how your information is being used.
  • Request that promotional communications be stopped.
  • Raise a privacy-related complaint.

Requests will be reviewed and handled in accordance with applicable law and legitimate record-retention requirements.

Please note that some records may need to be retained for administrative, contractual, financial or legal purposes.

9. Third-Party Websites and Platforms

Our website may contain links to third-party websites and platforms, including social media, messaging services and external payment providers.

These third-party services operate under their own privacy policies and terms of use.

Capital Skill Works is not responsible for the privacy practices, security or content of external websites that we do not control.

We encourage visitors to review the privacy policies of those services before sharing personal information.

10. Children's Privacy

Our training programmes and services are intended primarily for individuals who can independently enter into the relevant enrolment arrangements.

Where an applicant is under the age of 18, admission may require involvement or consent from a parent or legal guardian, as appropriate.

We do not knowingly seek to collect unnecessary personal information from children.

11. Marketing and Promotional Communications

We may use contact information to share relevant updates about:

  • New courses and training programmes.
  • Upcoming batches and admissions.
  • Workshops and educational events.
  • Special offers and announcements.
  • Software development and business services.

You may request to stop receiving promotional communications at any time.

Administrative messages relating to your admission, enrolment, payments or ongoing services may still be sent where necessary.

12. Changes to This Privacy Policy

Capital Skill Works reserves the right to update or revise this Privacy Policy when necessary to reflect changes in our operations, website functionality, services or applicable legal requirements.

Any revised version will be published on this page with an updated revision date.

We encourage visitors and students to review this page periodically.

13. Contact Information

If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

Capital Skill Works
Software House & Training Institute

Address: Street No. 1, Ghauri Town Phase 5B, Islamabad, Pakistan
Phone: 03390008320
Email: info@capitalskillworks.com
Website: https://capitalskillworks.com

Privacy-related enquiries: Please use the subject line "Privacy Policy Enquiry" when contacting us by email.

Capital Skill Works
Software House & Training Institute
Islamabad, Pakistan

See also the terms and conditions.